College/Institution: CBE

Department/School/Center: School of Commerce

Program title: BA in Administrative Service Management

Program duration (in years): Three for regular and four for extension

Study Language: English

Credits and the equivalent ECTS:     ECTS – 187

Mode of delivery: Regular and Extension

Program Objective

General Objectives – the program in Administrative services management aims at producing graduates who can practically coordinate and direct all support services and information related organizational activities which include: administration, payroll, conference and travel planning, information and data processing, mails and materials scheduling and distribution, printing and reproduction, records management, telecommunications management, secretarial and reception, security, parking, and property procurement, supply, and disposal. Hence, this program is carefully designed to equip students with the necessary knowledge and skills in Administrative Services Management and in Information & Office Technology so that they will be able to discharge their versatile responsibilities when they work as generalists and administrators.

Specific Objectives – this program is designed to enable students:

• Understand and appreciate the role and procedures of Administrative Services Management.
• Gain skills and knowledge necessary for effective administrative communication orally and in writing.
• Establish and maintain effective working relationships with personnel, outside agencies, and the general public.
• Plan and execute administrative tasks.
• Understand the general business functions and economic principles and adapt it to their working environment.
• Develop skills and knowledge necessary to manage human resources and solve personnel problems in their working environment.
• Prepare annual and other periodic reports and consolidate statistical data.
• Develop a working knowledge with procurement and logistics functional areas.
• Understand the ergonomic environment of the office and apply the principles of office space management with regard to office personnel, furniture and equipment.
• Use and manipulate latest office machines.
• Appreciate and use information communication technology.

Admission requirements: the admission requirement to the program will be as per the policy of the MOE for admission to Colleges and Universities.

Graduation requirement: a degree in Administrative Services Management requires the successful completion of 16 (sixteen) modules with a total of 187 ECTS work. Prospective graduates are expected to have a CGPA and MGPA of at least 2.00.

List of modules and courses